TB
Taryn B

1 reviews | Active since Jul 2012

01 Mar 2017, 08:03

Data taken from me

<p>I upgraded recently and with the upgrade I got 10GB and on 1FEB it was loaded and it said it was valid till 1APRIL when I checked my balance this morning the remainder of the 10GB that I had is now gone I have a SMS that says it expires 1APRIL can someone please contact me to give me the 9.5GB that I had left</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 08:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Mar 2017, 13:29
Official

Dear Client

We responded to you via email and await your reply in order to best assist you.

Kind regards

Vodacom Consumer Website Team

Best regards,