Data suspended without solution

On the 15 September I received an sms stating the following: please be advised that this number is under investigation for *****ulent use of data services and will be suspended. Vodacom " on the 26th the data stopped working. I ve been in Vodacom shops and did troubleshoot with no luck to reinstate the status of data.data is available but no not picking network. Number was reported to IT ,problem still not resolved. *** for the number ***