Data ****** by Vodacom

Vodacom has ****** R250 worth of airtime from my contract sim ********** 306, they refused to assist me even the call center agents are lying Vodacom teaches their employees every well..... This is my 3rd post and basically Vodacom did not respond.... It is really sad as customers there is no direct person to speak to that can assist.... Yet debit orders go of on time , can anyone assist me as to how to publish then on check point and consumer watch please