GM
Gerhard M
1 reviews | Active since Jun 2020
09 Mar 2021, 22:04
Data ******
When purchasing a large data bundle they steel your data. It just disspears into apps you have not used that day. How can exactly 1Gb disapear on two apps you have not used at all during the day - 1Gb file sharing, 1Gb netflix. 20% theft of data and no one can or will do anything about it.Vodacom is still better than MTN but they are horible at best.
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Vodacom's replyOfficial
10 Mar 2021, 06:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2021, 06:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team