KG
Karien G
1 reviews | Active since Jun 2015
24 Dec 2017, 10:38
Data ******
Yesterday, 23Dec2017 I bought 1,5gb of data through *111# from Vodacom. Its now been 24hours. Still no data received and being billed for it. Vodacom keeps doing this! I will cancel my contract. But for now i need me data i paid for or a refund.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
25 Dec 2017, 07:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Dec 2017, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,