FW
Frann W

1 reviews | Active since Jul 2011

02 Sept 2017, 07:34

Data still missing

I published a review about data that had been ****** and that I had been charged for erroneously over a month ago. I was happy that Vodacom phoned me the same day the review was published to advise that they would be giving me free data for the next 3 months' to make amends. Over a month later and still no data received!

0
Replies (2)
Vodacom
Vodacom's reply02 Sept 2017, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Sept 2017, 17:01
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,