CP
Chante P
1 reviews | Active since Sept 2018
13 Sept 2018, 11:22
Data Steeling?
On the 4th Of September i received an SMS that my 4 Gig is depleted!!! after 4 days of doing nothing.. I then Queried this with them and they sent me the following: Your Query has been escalated with ref no: 1- ********** ********** And today the 13th still no call from them or my data back???????????????????????
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
13 Sept 2018, 12:23Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Sept 2018, 12:23
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Sept 2018, 08:37Dear Chante
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2018, 08:37
Official
Dear Chante
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
CP
Chante P's updateReviewer Update
17 Sept 2018, 15:15I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's update17 Sept 2018, 15:15
Reviewer Update
I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's updateReviewer Update
17 Sept 2018, 15:15I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's update17 Sept 2018, 15:15
Reviewer Update
I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's updateReviewer Update
17 Sept 2018, 15:15I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's update17 Sept 2018, 15:15
Reviewer Update
I Did not receive any calls. Please call me ASAP on ***!!!!!!
CP
Chante P's updateReviewer Update
20 Sept 2018, 10:12Still no call and yet i pay every month???????????? How pathetic......... I responded to your reply on Monday 17th and look where we are now. Maybe i should go to another network????
CP
Chante P's update20 Sept 2018, 10:12
Reviewer Update
Still no call and yet i pay every month???????????? How pathetic......... I responded to your reply on Monday 17th and look where we are now. Maybe i should go to another network????