DATA *****ING VODACOM

Item: Vodacom
Rating: 1
Author: Lizette L

I am NOT happy with Vodacom. Received about 6 SMSs in past few hours last one saying I have used more than R2600 OUT-OF-BUNDLE data! ***?! When the My Vodacom app keeps on telling me I have more than 9gigs left!!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Nov 2018, 06:51

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Nov 2018, 06:51

Official

Best regards,

Vodacom's replyOfficial

09 Nov 2018, 09:05

Dear Lizette

We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.

Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Nov 2018, 09:05

Official

Best regards,

DATA *****ING VODACOM

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