Data *****ers

Item: Vodacom
Rating: 1
Author: Horst H

*****s data! Time to complain to the ombudsman and let other people know to avoid this company!

Had about 4GB left and recharged 10GB. Result on Vodacom ***! Should be 14GB!

WHERE IS MY DATA, VODACOM????

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Sept 2018, 07:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply19 Sept 2018, 07:12

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Horst H's updateReviewer Update

24 Sept 2018, 06:25

Vodacom has admitted that the data was forfeited due to a technical error. They have re-activated the missing data and they have to be commended for this. Thanks Vodacom.

Horst H's update24 Sept 2018, 06:25

Reviewer Update

Vodacom has admitted that the data was forfeited due to a technical error. They have re-activated the missing data and they have to be commended for this. Thanks Vodacom.