JH
Julie H

1 reviews | Active since Sept 2012

04 Jan 2016, 11:07

DATA SOLD AS A CONTRACT NOT MONTH TO MONTH

VODACOM SALES CONSULTANTS LIE , BE CAREFUL WHAT YOU TAKE OVER THE PHONE THEYN ARE ALL A BUNCH OF SHARKS THE WHOLE LOT OF THEM. I BOUGHT A SAMSUNG TABLET ON A 24 MONTH CONTRACT , WHEN THE CONTRACT EXPIRED THEY PHONED ME AND ASKED ME IF I WANTED TO TAKE DATA EVERY MONTH I TOLD THEM I DIDNT WANT TO BE TIED DOWN FOR ANOTHER 2 YEARS , HENCE I WANTED MONTH TO MONTH WHAT A LIE IS A CONTRACT NOW I DONT USE IT AND I WANT TO CANCEL IT THEY HAVE TOLD ME I HAVE TO BUY THE CONTRACT OUT . WELL LET ME TELL YOU I AM DUE FOR AN UPGRADE FOR MY PHONE TO HELL WITH IT NOT GETTING A NEW PHONE WILL GO PREPAID . BAD SALES PEOPLE , I WILL NOT TALK TO ANY OF THEM AGAIN

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 11:35
Official
Hello julievh,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team