Data SMS notifications not working
<p>I have two numbers at Vodacom. On my one number the data notification sms messages are not coming through anymore. I have lodge this complaint with Vodacom on the 29th of July. 2 Weeks later and they still have not resolved the issue. I have lost alot of airtime due to this notifications not coming through. I have spoken to Vodacom today and all they can say is they are working on the issue. In the meantime they are happy because they get more money out of me...</p>
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Vodacom's replyOfficial
08 Aug 2016, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Aug 2016, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,