Data Simcard

Item: Vodacom
Rating: 1
Author: Francois C

I have signed up for a Tablet with 500m data, First I was ignored for a week until I logged a complaint on Hello Peter - Now this is delivered and guess what - No sim card but I am billed??? This is the most pathetic company I have ever came across and would not recommend anyone to make use of VODACOM as they just do not give a F*(K.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Dec 2017, 11:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply06 Dec 2017, 11:54

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Francois C's updateReviewer Update

08 Dec 2017, 12:49

The Pathetic Service is still not solved - The Agent that phoned me even gave me the Waybill Number on 06 Dec'17 and say she dispatched it immediately - I really give up !!!! Waybill no Reference Date Movement K ********** 2017-12-08 12:44:03 PM NO TRACKING FOUND This is Africa at its best - @#$%

Francois C's update08 Dec 2017, 12:49

Reviewer Update