DATA SIM not delivered

Hi,<br> <br> i utterly disappointed and truly confused by this service Vodacom.<br> i app**** for a 500MB Data SIM yesterday and it was approved (Agent Carle). then (Agent: Richard) called to confirm delivery and finalize the application. he told delivery would today the 20/08/2015.<br> i received my delivery today as promised but to my suprise the SIM was not there only terms and conditions and a voucher.<br> i called aftersales and they tell me that they must issue a new SIM card because my number is not on the Vodacom network, i know this i was very clear about wanting the number ported and all.<br> so i want my SIM card as i was promised guys otherwise i get a free months subscription as per your terms and conditions.<br> <br> Regards<br> Sabelo