Data sim - dreadful service!

Got a data contract with Vodacom. Went to Vodacom Northgate to get the sim and was told in 24hrs it would be active. It wasnt! I called Vodacom and they advised that the store didnt submit it so that sim card had expired and I now need to go back to the store to do the entire process again. No compensation for my time and fuel, especially considering this is due to their incompetence. They promised to call back with a solution. It's a whole 4days later and I'm still waiting for that call. I have 3 contracts with Vodacom and i will be cancelling all 3.