1 reviews | Active since Aug 2014
<p>Vodacom</p> <p> </p> <p>The vodacom sales division called me on Thursday to sell me the R199 contract data package for 10gig and was told delivery will be done this week,received the wifi router on Monday and was told the sim card(being my current prepaid sim)will be activated in 24 hours,which was yesterday,I called them to follow up and they to me the order was not processed hence I hadnt received my data yet,24 hours go by and still nothing,I call yet again today and they tell me,I was meant to tell the sales people to activate the sim?how?when I called yesterday to find out,no one gave me any instruction of such instead I need to follow up everyday to make sure that someone is doing their job right,this service is unacceptable at all.</p> <p> </p> <p>Regards</p> <p>Itumeleng Moropane</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R.M
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R.M
Best regards,
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