Data Signal non-exitent

Since Friday, 18 September 2020, the data network in Arcon Park, Waldrif and surrounding areas have been without data signal. Many people are working from home and several people have also lost their jobs due to Corona. This is placing a huge amount of stress on the community and when we log calls they keep on asking for an address and GPS Co-ordinates. In my mind they are trying to buy time and what is there to understand that an entire area is down.