1 reviews | Active since Jan 2017

07 Dec 2022, 08:21

Data shortages

Im extremely irritated agaim with Vodacom-i had 1 gig loaded after 00:00 today and by 6h00 it was on 500mb -less than 15 mins ago i loaded anothee gig and once again less than 600 mb what on earth is going on in less than 3 hours 1.5 gig gone .im considering changing service providers this is utter nonsense now.

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply07 Dec 2022, 11:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and you were advised accordingly.
 Regards Consumer Website Team

Best regards,