OM
Obakeng M

1 reviews | Active since Jul 2020

20 Dec 2021, 11:09

Data Sharing SIM

Their website clearly states that they have Data Sharing SIM options and one can call 082 135 for activations, but I was transferred from department to departments seems like the consultants don’t even have an idea of what I am talking about.

That’s a bad service right there!

0
Replies (2)
Vodacom
Vodacom's reply20 Dec 2021, 11:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply21 Dec 2021, 16:47
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were in contact with the relevant team on the 20-12-2021 and was advised correctly. Please select the link below for
Multiple Data SIM/ Data Sharing SIM terms and conditions.

https://www.vodacom.co.za/vodacom/terms/multiple-data-sim-terms-and-conditions Regards Consumer Website Team

Best regards,