RA
Ryno A

1 reviews | Active since Apr 2009

17 Dec 2015, 10:43

Data service suspended

Account number: I***-0, Cell number ***. My data service has been suspended as allegedly my data bundle has been depleted, some Vodacom agents says my contract has been migrated (not on my request). My normal monthly contract fee is R516 notwithstanding my data service been suspended my current amount owing as at 7 December is R1353.<br> <br> Since Monday 7 December I have been attempting to re activate my account via die Vodacom call centre. I'm being transferred from department to department. Apparently I need to speak to somebody in the 3D department. I'm mostly being cut off. When I get through there system is down.<br> <br> Somebody is always going to call me back which has not once happened. <br> <br> Pathetic. <br>

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 13:59
Official
Hello ryno75,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,