1 reviews | Active since Jul 2013
I'm very disappointed with vodacom services. After I got bill of +400 on my contract. I called the call center to find out why my subscription is double the amount we agreed with when I took the contract. I was told that I have activated the month to month 2gig data. I told the guy I was speaking with on 29 March to cancel that 2 gig . 31 March I receive an SMS saying that this has been cancelled. To my my surprise the data has been added again on my sim card. I called the call centre today spoke to 2 different people this is still not done. And all of them are telling me this has been cancelled.<br> My question here is who is going to pay for this data that you have sent an SMS saying that it been cancelled and the again it loaded to my account. Why do I have to pay for someone else mistakes. After all that I again received an SMS stating that 500 Meg of data will be added on my account for the next 5 months that I have no idea off AGAIN. And both agents that I spoke to today said that 500 Meg is not active they can not see that subscription on my sim card.<br> Vodacom I'm not paying for something I have cancelled and did not request. And am not interested in calling you call center again
Best regards,
Best regards,
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