WM
Webster M
1 reviews | Active since Oct 2011
18 Feb 2017, 08:40
Data running out before use
<p>I just purchased vodacom data with my mobile data switched/turned off but immediately after purchase and before use I received a message stating my data has run out, this has been continuous with vodacom, you purchase data at an expensive rate and data runs out fast, I think vodacom </p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Feb 2017, 09:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2017, 09:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
WM
Webster M's updateReviewer Update
20 Feb 2017, 11:21Good day
No consultant has contacted me, instead they sent me an sms confirming that they investigated the wrong number, the number inquiry is ********** 315 and not the contact number provided.
WM
Webster M's update20 Feb 2017, 11:21
Reviewer Update
Good day
No consultant has contacted me, instead they sent me an sms confirming that they investigated the wrong number, the number inquiry is ********** 315 and not the contact number provided.