MH
Mark H
1 reviews | Active since Mar 2019
19 Mar 2019, 08:35
Data rol***** not being implemented by Vodacom?
On 1 February I purchased 500MB of data. The reply SMS indicates it is valid till 19 March. On 19 March I get an SMS saying my data bundle has run out. Coincidence or Vodacom is not implementing the ICASA rol***** ruling to be implemented from March 2019? I will carefully watch this next months data bundle as the "run out" date approaches.
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Replies (1)
Vodacom's replyOfficial
19 Mar 2019, 09:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2019, 09:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team