DATA ROBBING BUSINESS

I am very disappointed and disgusted by the level of service I received from one of their managers George Tshibo after escalating to him the problem I had with Vodacom billing me R804.48 for a connection that lasted for 3 seconds and they cannot even tell me the details of that connection or any other connection that they billed me for except that it was internet. He also admitted that it does not make sense and asked me to forward him the report but yet he failed to help me and told me there's nothing he can do.The service is very pathetic as all they do is to ROB their customers of their money. My line has been blocked for so many months and yet they still go ahead and debit my account. How do you debit me for the service you are not giving me.