JN
Jeani N
1 reviews | Active since Dec 2017
20 Dec 2017, 11:09
Data robbing
I bought 1gb data 2 days ago. And now I get a sms saying I have only 200mb left. I could not have used 800mb in 1 and a half days. I dont even watch videos or download them
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Dec 2017, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2017, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2017, 13:18Dear Jeani Nortje,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Vodacom's reply20 Dec 2017, 13:18
Official
Dear Jeani Nortje,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,