1 reviews | Active since Mar 2013
<p>I normally buy 250MB vodacom data and it used to last me a month, i had games and other strange application but still my data could last a month. Last month i decided to delete all my games from my iphone, online shopping applications and i switched off my data at night and during the day when i'm at work, i even switch off the notifications and the background apps, on monday the 7th of November i bought 250MB vodacom data to my supriced, friday 11th November around 3pm i recieved a message saying my data were depleted. Data that used to last me a month now with everything switched off, data can not even last me 5 days? i complained to vodacom then they gave me 150MB on sunday around 12, November yesterday i recieved another message that my data were depleted. I spoke to Lulama, Sipho which were helpful to log a call for me, when i followed up why my call was closed without any follow or reason, Rose from call centre said she can not pick up my number vodacom has moved to a new system. I am really disappointed with vodacom for i wont be able to do my transcation for data keeps on disappearing from my phone. I am so furious with Vodacom its not funny. I want my data and i want it now! i can not buy 250MB every week, where i only use my phone for whatsapp and facebook only. I dont download anything strange or big. Vodacom please bring back my data</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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