PN
Portia N
1 reviews | Active since Mar 2009
21 Jun 2015, 23:13
Data *******
On the 11th June 2015 at 11:26 I bought data of 100MB. The only reason I bought this was to check if there were new emails, which there weren't. I then wanted to disconnect the modem but just before I did, a message that my data had depleted popped up and this was at 11:35. I could not comprehend how my data could have depleted so quickly, without having used or gotten any value out of it. I then called Vodacom's customer care and eventually spoke to the supervisor who instructed me that my computer updates were probably the result of this. He took me through the process of resetting these to \never check for updates (not recommended)". I then had no choice but to buy another 100MB of data"
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Replies (1)Vodacom's replyOfficial
22 Jun 2015, 10:04Hello nta2,
Kindly note that we have reviewed and taken ownership of your Hellopeter Complaint, please refer to email correspondence submitted 22/06/2015.
Best Regards
Elroy Brickles
Kindly note that we have reviewed and taken ownership of your Hellopeter Complaint, please refer to email correspondence submitted 22/06/2015.
Best Regards
Elroy Brickles
Vodacom's reply22 Jun 2015, 10:04
Official
Hello nta2,
Kindly note that we have reviewed and taken ownership of your Hellopeter Complaint, please refer to email correspondence submitted 22/06/2015.
Best Regards
Elroy Brickles
Kindly note that we have reviewed and taken ownership of your Hellopeter Complaint, please refer to email correspondence submitted 22/06/2015.
Best Regards
Elroy Brickles
