Data Roaming Theft
<p>Went on Honeymoon for 8 days hardly used my phone and when I was at the Hotel I used WiFi... I still received a bill of R56 847.65 with no detailed billing or SMS received stating my usage and my account and the attitude is pay up. Needles to say I will not pay this bill and will refer this to icasa this theft!! Absolutely disgusting that you save up for Honeymoon and you cellphone costs are more than your wedding and Honeymoon including your spending money!!!</p>
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Vodacom's replyOfficial
05 Sept 2016, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2016, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
09 Sept 2016, 16:47The problem was solved by Vodacom with a great outcome for both parties. Thanks Vodacom.
's update09 Sept 2016, 16:47
Reviewer Update
The problem was solved by Vodacom with a great outcome for both parties. Thanks Vodacom.