Data Ripp Off

<p>I have contacted the Vodacom help desk four times already to query the progress on the reversal of data received in error.</p> <p>+ - Three weeks ago I purchased a 5GB Data special for R399, I kept on receiving an error message to say that I lost network connection and should try again .</p> <p>The third time I managed to get the transaction through – thereafter I received three notifications of 5 BG each. My account was credited with 15 GB instead of 5GB.</p> <p>I think it's pathetic that I now have to run after VODACOM to reverse the 10GB, every time I get told it's with the technical department.</p> <p>At first I was told that the transaction would be reversed within two working days. Today the 29 November 2017 I was told that the reversal would take 30 working days.</p> <p>I will be stopping the debit order from going through and physically paying the amount due.</p> <p>Once again HORRIFIC service from Vodacom!!!!!!!!</p>