VL
Veronica L

1 reviews | Active since Mar 2014

29 Oct 2016, 17:24

DATA RIPP OFF

<p>Data that usually lasts me for a month on my Vodacom phone was used up in less than 15 minutes when linked to my computer (First National Bank was down at the time and I was unable to top up my router –and therefore forced to use my phone’s data). I could not believe the data usage rate so connected my computer to my MTN phone’s data and SURPRISE!!!!! the exact same exercise using MTN only used up 10mb as opposed to Vodacom’s almost 400mb. What a ******* Vodacom!!</p> <p> </p> <p>I CANNOT WAIT FOR MY PHONE CONTRACT TO EXPIRE IN THE NEW YEAR AND MOVE AWAY TO ANOTHER SERVICE PROVIDER AS THIS IS NOT THE FIRST TIME I’VE EXPERIENCED ISSUES WITH DATA BEING “******” !!!!</p>

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Replies (1)
Vodacom
Vodacom's reply30 Oct 2016, 05:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,