1 reviews | Active since Feb 2017

28 Mar 2018, 05:05

DATA RIPOFF BY VODACOM

I am sick & tired of having my data disappear. Last night I had 5.9 Gigs. Spend my usual amount of time on social media & maybe 3 or 4 you tube clips. & this morning I have 25MB!!! This is utter BULL****

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2018, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Mar 2018, 14:40
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)