Data *******

<p>I have been a Vodacom customer for MANY years. I have previoulsy burnt my fingers with high data usage costs and therefore called in to put a limit on data usage. I was told i couldnt limit data usage as such but could put a voluntary "call limit" on my account which would apply to the account in general ( not just calls). I do not propose to try and figure out the flawed way in which this has been implemented however as i have managed to get billed astronomical amounts for data usage in the last couple of months?? This after being soft locked only AFTER i was way in excess of R400 of data usage and then buying an additionl R100 to unlock myself. ie i should not have been billed more than additional amount of R500 for each of those months?? Instead i am sitting with a bill in excess of R3500K ( And in excess of R5000 the month before !). I cannot afford this !! WHen i called to query it i was told that it was because vodacom couldnt just cut off an open internet session - i needed to close it before they could lock me. LUDICROUS - this would mean i must have run up a R5000 data bill in one session???? (This is not the case as i have requested an itemised bill). I believe that this is ********* business practice. If i requested not to exceed an additional R400 on my bill each month then Vodacom should have the systems, checks and balances in place to ensure that i dont go over that limit. I cannot afford to pay for their incompetency. I would liek to be refunded for the months that i have paid in excess to date. Thank you.</p>