KW
Krishnie W
1 reviews | Active since Jan 2016
09 Jun 2018, 11:15
Data *******
I purchased data on 18 May 2018 ..it expires 18 June 2018. I am now told that my normal allocated data which expires 1 August 2018 must be used up before I can use the data I purchased on 18 May 2018. Then on 19 June 2018 I will be faced with the same problem if I purchase a one-off bundle & forced to finish contract data and will be with this problem every single month going forward. Please advise your solution urgently
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Replies (2)
Vodacom's replyOfficial
09 Jun 2018, 18:55Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jun 2018, 18:55
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jun 2018, 10:43Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2018, 10:43
Official
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind regards
Vodacom Consumer Website Team
Best regards,