DATA restriction

I have a data restriction on my line that is supposed to block adult content,. <br> <br> however the restriction blocks all content. Customer suggest I go to a vodacom shop with my ID and remove the restriction., <br> <br> However I am not prepared to use my time and effort to correct a vodacom system that does not work . <br> <br> <br> Please remove my restriction, or I will seriously consider changing networks !