Data removed before expiry date

<p>I upgraded my phone on 1 August 2016 and as part of a promotion with my contract I received free data. When using the Vodacom balance check by dialing *111# I received a detailed balance report clearly stating that my data's expiry date is 15/09/2020. I still have this SMS on my phone as proof of this. Despite this on 1 November 2016, Vodacom removed all of my data. I believe that this is unfair and that my data needs to be reinstated. I went into our Chatz store this morning and the consultant spoke to someone at customer services. They just said sorry, it was an error. Data should have only been for 1 month. Now when I saw that the data will not expire in quite a while, I did not think to "use it all" as I would likely be sorted with data for the next three months at least.</p>