1 reviews | Active since Dec 2009
I am sick and tired of this **** called "Data refill" - I have called VODACOM on 3 occasions now, to REMOVE this ridiculous system off my phone. On one occasion, i was refunded R29 airtime, as it was confirmed that this was not in fact activated by me. Needless to say, it is still happening!! I phoned another time, and it was promised that it would be removed. IT IS STILL HAPPENING AS WE SPEAK! I called the call center again today, and the rude lady wanted to verify if i am not a ******* by asking me when / how much / what airtime / data/ bundles i have bought, and because i do not keep record in my head of dates and numbers regarding my purchases, SHE JUST DROPPED THE CALL ON ME!!! I have had it with VODACOM!! This is a way of ******** the public out of there money. I will be joining another service provider - I AM SICK OF VODACOM! when calling now, the system sent me a message that i was subscribed to two products that i have never heard of, this is really not good!!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
We were unable to complete the Authentication and the call dropped, we tried calling back but get a busy line.
Please provide us with the following information, to best assist in this matter (and for authentication purposes):
- Last Recharge Amount
- Date Of Recharge
- Make OR Model device
We will ensure that your complaint is addressed as soon as we have the requested information.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
We were unable to complete the Authentication and the call dropped, we tried calling back but get a busy line.
Please provide us with the following information, to best assist in this matter (and for authentication purposes):
- Last Recharge Amount
- Date Of Recharge
- Make OR Model device
We will ensure that your complaint is addressed as soon as we have the requested information.
Regards,
Vodacom Consumer Website Team
Best regards,
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