SM
Sehlabane M
1 reviews | Active since Aug 2020
18 Aug 2020, 22:55
Data refill frustration
I called the customer service and they said I don't have any active data refill and can't explain the R3 that is being deducted from my airtime. I am looking for someone who can help me and explain to me how is it possible. I am frustrated at this point.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Aug 2020, 09:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2020, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Aug 2020, 09:13Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply27 Aug 2020, 09:13
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,