Data Refill Bundle

The way I feel about this service provider, I shouldn't be giving them a star! I AM LIVID!

On Friday, 04/10/19, I loaded R35 so that I can buy a WhatsApp ticket, because that works for me. Did what I needed to do, *135#, blah blah blah… In the end, no WhatsApp ticket and R35 gone! For the last 2 years I have not been loading airtime on my phone, simply because vodacom decided to use R3 of my airtime for 10MB dat. I mean, what in the hell am I going to do with 10MB? I can't even log on to my banking app with that amount of data, yet useless-vodacom found in my best interest to do this "data refill bundle", over and over and over and over AGAIN!

I've called the good-for-nothing-call-centre numerous time, complaining about this **** I did not ask for and every time I'm told, and I and instructed to do the following "please dial *135*6#, select option 1 for Opt Out, and the message says "Your request has been received. An sms will be sent as soon as the service has been deactivated." Now I've been waiting for these sms's for 2 years now. How long can it take for you to follow through on a customer's request, to cancel a service the customer did not ask for in the first place? Another 100 years, like another individual is waiting for his payout?

So, R35 has now gone to the dogs that was meant for something else, or is this your way of milking your customers dry, dear useless vodacom? Are you only good for taking, and taking and taking from you customers and nothing else?

Now I just had about enough of this utter disgusting, mediocre service that you provide to loyal customers. I will go to another service provider and I really don't care id I get the same service form them, at least I won't be dealing with your *********** ****.

Now, I hope this ISSUE gets resolved AS SOON AS POSSIBLE because I am ****ED!