LH
Larry H
1 reviews | Active since Aug 2018
24 May 2020, 15:40
DATA reduction promise from VODACOM
Vodacom promised to reduce data prices BUT prices have gone UP Vodacom to slash data prices was newspaper's headline I have been a loyal customer since 1995 with a contract BUT no savings for me It's a disgrace VODACOM..... in times like these you should be assisting the people .
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 May 2020, 16:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 May 2020, 16:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 May 2020, 12:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly refer to *135# or the Vodacom App with regards to bundles. You may also select the Just4U and promos for bundles set specifically for your needs.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply26 May 2020, 12:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly refer to *135# or the Vodacom App with regards to bundles. You may also select the Just4U and promos for bundles set specifically for your needs.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,