Data Query not responded to or Fixed.

<p>I had bought about 2GB of data from vodacom and had used up about a gig of that in about two weeks. The when I had about 800MB, miraculuosly in 2 hours my data had been exhausted. The following went to Vodaworld to report the matter. Nothing could be done to assist me at that moment and I was told to expect a call from Vodacom. On my laptop I have no programs or websites running the background. I was given a reference number, told that I would receive a call in a week's time at most and waited. I went back to find out what could be the matter and I was sent back and told that calling Vodacom's Customer Care Line(082111) would be much more efficient, So yesterday(07/07/2016) I tried to find out what the issue was form a call centre agent who placed me on hold for about 7 minutes and eventually the call failed. Needless to say that I couldn't get through to the agent much less any other agent and still received no phone call.</p> <p> </p> <p>I feel Vodacom is making money from the consumer with an excuse that there might be rogue websites chowing our data. I want a resolution to my issue. The reference they gave me is as follows: 1- ********** 3018.</p>