Data query

<p>I bought data last week Thursday morning and afternoon via the USSD facility and the data never showed on my phone, when I called in they kept me an hour on the phone with no solution to my problem. I phoned again Thursday afternoon and the caller activated another 250MB for me from his side to solve the issue, but it also did not go through to my phone. I then phoned again after half an hour when I have noticed that the data did not go to my phone and they kept me another 45 minutes on the phone with still no solution only telling me that they are now referring the matter to the back office to investigate. Yesterday I phoned to do an enquiry to get told that my query is pending, but the supervisor will phone me back at 15h00 which never happened. Today I phoned again, and got through to the supervisors again so they tried to get hold of the other call center, just to come back and tell me that they can't help as the matter was referred to another department and I have to wait for the feedback. In the meantim on my September statement the 600MB is already showing and I am running an "out of data" bill and which is already standing on almost R200.00 more than usual without the cost of the additional data. Where does this leave me as a customer due for an upgrade 10 September and I have been a customer with Vodacom for several years now!!!!!! </p>