Data Purchased - Not yet received

<p>On the 28th of November I purchased data for R119. I have not received any data as yet. This is the 2nd time it's happening now. I purchased the data via Internet Banking. I phoned Vodacom customer care and they couldn't assit. All they said was it's not reflecting on their system. I received an sms stating that the money was debited off my account. So where is my data? This is unacceptable! Especially because it's the 2nd time round!</p>