SB
Stuart B
1 reviews | Active since May 2009
28 Apr 2017, 08:47
Data purchase system not working
<p>I have tried twice in 2 days to buy data using *111# to no avail. Is Vodacom deliberately doing this to rip us off with their out of bundle data rates which i must say are extreemly exhorbitant. I was just told by a consultant that the system is really busy. So Vodacom managment know this so why is it not sorted? </p>
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Vodacom's replyOfficial
28 Apr 2017, 08:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Apr 2017, 08:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,