LT
Lize T
1 reviews | Active since Jan 2012
26 Apr 2017, 17:25
Data purchase
<div>I bought 250mb this morning because I got a pop up from Vodacom that said I was R10 out of bundle. It is 17h30 now and I still have not received the data I purchased THIS MORNING. So I am still being charged out of bundle rates even though I bought a bundle earlier. This is not the first time this has happend. Not happy</div>
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Vodacom's replyOfficial
27 Apr 2017, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Apr 2017, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,