Data problems Service problems
<p>Good day, </p> <p> </p> <p>I have never had problems with Vodacom. I have always had contracts out with you guys loved the network. But this is the second month my airtime which i normally chage to data has gone missing. I am on a R250.00 contrcat, I am supposed to get R200 airtime on the 1st. after switching off my cellular data last night and first checking my airtime this morning. I woke up to R 109 airtime. I have a picture of this. </p> <p> </p> <p>My number ********** 710</p> <p>email address: ********** <p>please send me an email as i cant talk during working hours. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Keisha Cummings,
I do apologise for the late response.
Feedback has been provided via email.
Regards,
UW
Best regards,
Dear Keisha Cummings,
I do apologise for the late response.
Feedback has been provided via email.
Regards,
UW
Best regards,
