MW
Murray Wilson-Browne
1 reviews | Active since Nov 2019
01 Dec 2020, 18:57
Data Price *******!
I fail to understand how Vodacom can charge R101 per Gb of data on Just 4 You so that you can earn Vodabucks but if I buy in the same My Vodacom app, I don't earn Vodabucks but I only pay R46 odd per Gb.
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Replies (2)
Vodacom's replyOfficial
02 Dec 2020, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Dec 2020, 09:46Dear Murray Wilson-Browne Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. The Just 4 You bundle is a promo bundle where you will earn Vodabucks and the other bundle you will not earn. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2020, 09:46
Official
Dear Murray Wilson-Browne Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. The Just 4 You bundle is a promo bundle where you will earn Vodabucks and the other bundle you will not earn. Regards Vodacom Consumer Website Team
Best regards,