DATA PACKAGE NO MORE DATA

I REFER TO MY REFERENCE NO. S3-8UW2K-K68WF<br> <br> I AM STILL WAITING FOR VIPUL FROM RETENSION TO CONTACT ME WITH THE IP ADDRESSES WHICH THE DATA WENT TO. THIS IS NOW 10 DAYS AGO . I AM NOT PAYING FOR A SERVICE THAT DOES NOT WORK FOR ME, WAS REPORTED ON THE 12TH JANUARY 2015 AND PURCHASED ON THE 10TH JANUARY 2015. I CHECKED MY LAPTOP AND LAST WINDOWS UPDATE WAS ON THE 17TH JANUARY 2015 AND THEN ALL DATA WAS USED UP AND THE ROUTER WAS PACKED AWAY AND THIS CAME OFF ON MY CELL C PREPAID USEAGE. I AM A LOYAL CUSTOMER OF VODACOM FOR 15 YEARS AND THIS MEANS NOTHING TO THEM. I WILL BE GOING TO YOUR MEDRAND OFFICE ON FRIDAY TO RETURN THE ROUTER AND SIM THAT THIS BE CANCELLED. NOBODY HAS GIVEN ME ANY PROOF OF WHERE THE DATA WENT TO. I WILL ALSO BE TAKEN MY LAPTOP WITH ME ON FRIDAY.