TL
Tristan L
1 reviews | Active since Sept 2015
01 Sept 2015, 12:08
Data overcharging
So Vodacom lets you run out of data then promptly uses your airtime for data. They should give you the option to switch off airtime data spendage and switch the Internet off once the data has run out. Not once all your airtime funds are depleted. Rediculous. Not even an sms to inform!
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Replies (1)
Vodacom's replyOfficial
07 Sept 2015, 11:30Hello TristanCarlyle,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2015, 11:30
Official
Hello TristanCarlyle,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,