DATA overcharged query unresolved for weeks

<p>So once again after an upgrade Vodacom has decided to slap an additional out of bundle charge on me. During the 24 months that my contract runs I never incur out of bundle data changes.</p> <p> </p> <p> </p> <p>Yet the day I get my new phone which comes with 10 gigs of data in the first month and yet they have the nerve to change me almost R1000 for out of bundle data... How is this even possible.</p> <p> </p> <p> </p> <p>No one calls you back as they are just happy to take your money... I am so f@cking annoyed and it sours my almost 10 year relationship I have had with them.</p> <p> </p> <p> </p> <p>I have multiple contracts with vodacom and have been a loyal customer... Why can't they be a loyal service provider!!!!!!!</p>