1 reviews | Active since Jul 2018
We have a vodacom business account, we have 42 contracts with vodacom. Our account number is QC362135 and we have maintained a good record with business accounts. In the past 2 weeks one of our bills for ********** 5726 has hit a record of over R76000 on the data account. According to our knowledge, the consultant is an older person who has no idea how the data on a phone even works and uses only calls for business calls.
How on earth does data cost so much and never had we ever had such a high bill. Should this account not be credited we will be looking at another service provider and will cancel our contracts.
Please can I have vodacom contact me to discuss this matter urgently. My office number is ********** 000.
Many thanks Nancy Jaiputh (email: **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Nancy,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Good day Nancy,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
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