Data Order billed but no data

This morning on 26 March 2015 I purchased 1GB data from Vodacom's site. It was IMMEDIATELY added to my account, but no data provided. When I phoned 114, I was told to wait an hour. Still no luck. Then I was told 2 hours, still no luck. Then I was told 6 hours, still no luck. Now the site is off, and 7 hours later I was told I have been billed but that no one understands why the data can't come through - Would I be interested in buying 3GB for an additional R399?<br> <br> Then a Service Call got logged S3-80Q9H-H7XQ which may be responded to within the next 24 hours.<br> <br> It's amazing because should I dare handle my account like this, it would be considered negligence or even *****, but for Vodacom, it's probably going to be called a technical error.<br> <br> I can't wait for 14 December to be forever relieved from this type of abusive customer relations.